OJK issues digital bank transformation regulations

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The Financial Services Authority (OJK) has issued the digital bank transformation regulations.
The Financial Services Authority (OJK) has issued the digital bank transformation regulations.

JAKARTA -- Chief Executive of Banking Supervision at the Financial Services Authority (OJK) Dian Ediana Rae said that the OJK has issued rules and guidelines to support the digital transformation of the banking sector.

One of the important points of the OJK Regulation (POJK) on Digital Services is to provide the same level of playing field to the banking industry in developing digital services.

The provision of digital services is no longer limited by risk profile requirements, but is more principle based, with a focus on information technology (IT) infrastructure and IT infrastructure management that is able to support the delivery of digital services optimally.

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Dian explained that POJK Digital Services, among other things, regulates the scope and requirements of digital services, procedures for licensing digital services, cooperation in providing digital services, use of IT, electronic signatures, adoption of IT that supports bank business functions, as well as customer protection and personal data protection.

Dian said that the assessment of a bank's digital maturity level includes an assessment of aspects of governance, architecture, risk management, resilience and cyber security, technology, data, collaboration and consumer protection.

Bank digital maturity level assessments are carried out periodically at least once a year by considering the bank's internal and external conditions.

OJK hopes that this regulation can encourage the implementation of digitalization and collaboration by banks to increase competitiveness and meet stakeholder expectations while still paying attention to bank readiness from various aspects.

As a concrete form of support for digital transformation, in 2021, OJK has also published a Blueprint for Banking Digital Transformation. The issuance of POJK Digital Services is also a mandate of Law Number 4 of 2023 concerning Development and Strengthening of the Financial Sector.

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